Workstation Support Specialist (Omaha, NE)
Company: University of Nebraska Central Administration
Location: Lincoln
Posted on: January 15, 2022
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Job Description:
Working Title Workstation Support Specialist (Omaha, NE)
Position Number 64576 Job Description Summary The Workstation
Support Specialists role is to provide support for a complex
computing environment in the areas of hardware, software and
network to users within the unit. Ensure proper computer operations
so that the clients can accomplish organizational tasks and goals.
This includes receiving, prioritizing, documenting and actively
resolving end user help requests. Problem resolution may involve
the use of diagnostics and help request tracking tools, as well as
require that the individual give hands-on help at the desktop
and/or remote support. Responsible for the oversight of IT support
in a designated area while providing necessary maintenance,
installation and troubleshooting of specialized software,
peripherals, and other proprietary technology equipment.This
position will uphold the ITS core principles of outstanding
collaboration and communication, a drive to succeed, a passion for
higher learning, and acting with integrity. Position Details Click
here for Position Description.
(https://nebraska.edu/-/media/Projects/ITS/Docs/HR/Job%20Descriptions/2021_12_Workstation_Support_Specialist)
Position Announcement Qualifications Bachelor degree in Computer
Science, a related field, or related experience Five years of
experience with desktop and/or IT helpdesk; required Thorough
knowledge and experience with Microsoft Windows and/or Apple MacOS
operating systems, software application administration, and
hardware; required Experience with direct customer support in
face-to-face and/or remotely; required Strong communication skills,
both written and oral; required Experience in working cooperatively
and autonomously on tasks and projects; required Experience in
multi-tasking and managing competing priorities and duties;
required Strong organizational skills; necessary Experienced with
technology research and development and procurement; preferred
Experience with managing vendor interaction; preferred Work
Schedule Pay Basis Monthly Benefits Eligible Yes Benefits
Percentile 1A 100% Ben (12mo) Posting Number 2012457P Number of
Vacancies Open Date 12/20/2021 Close Date 01/10/2022 May Close at
Any Time Open Until Filled Yes Review of Applications Date
01/11/2022 Special Instructions to Applicant This position has a
minimum annual salary of $58,300 and will be located in Omaha, NE.
Please complete a standard application and attach a resume, cover
letter and the names, email addresses and telephone numbers for
three professional references.If you should need assistance with
your application, please call 402-472-3701.Supplemental Questions
Required fields are indicated with an asterisk (*). Applicant
Documents Required Documents
Keywords: University of Nebraska Central Administration, Lincoln , Workstation Support Specialist (Omaha, NE), Other , Lincoln, Nebraska
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