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Client Service Representative - Scheduler

Company: Interim HealthCare - Lincoln
Location: Lincoln
Posted on: November 23, 2021

Job Description:

Client Service Representative - Scheduler - Lincoln, NEWe are adding a part-time Client Service Representative / Scheduler to our Lincoln, NE office team. This position offers weekdays, day hours in an office setting. There are also occasional after-hours phone/scheduling duties that can be done from home. Phone interactions, data entry, and client/employee coordination are the focus of the position, with additional duties and responsibilities as assigned. Experience in Client Service, Healthcare scheduling, Home Healthcare and/or Healthcare Staffing is preferred. Certified Nurse Aide or Home Health Aide experience and a current CNA is a PLUS. Some work from home / after hours scheduling included. Candidate skills and experience should include; customer service, multi-tasking and problem solving, computer entry, organizing, prioritizing, clerical skills and phone work. Excellent interpersonal and communication skills a must. Occasional company auto use and some light lifting req. Must satisfactorily pass background checks and other hiring criteria. To be considered for this opportunity, please submit a full application or resume including job history and other qualifications. Apply soon - on-line at: or in person at Interim HealthCare, 6040 S. 58th St. Suite A, Lincoln, NE in the Trade Center.Job Type: Part-time - Days - WeekdaysGeneral Purpose:To provide continuous improvement of the total quality of the branch/office as it relates to assisting the Client Service Supervisor (or designee) with the office operations and the scheduling of patients/clients requiring unlicensed care.Essential Functions:Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards.Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.Creates files for employees, verifies licenses/education credentials, certifications, performs background checks, and places advertisements for staff positions.Assists with marketing, payroll and/or collection functions, as needed.Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare.Promotes agency through education to prospective and existing patients/clients.Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.Completes other assignments as requested and assigned.May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.Minimum Education & Experience Requirements:Associate Degree or equivalent years of training or work experience.One (1) year experience in healthcare, temporary help, or related industry.Knowledge, Skills & Abilities Required:Proven organizational skills and detail orientation.Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.Proficient in current company software programs.Working Conditions & Physical Effort:Work is normally performed in a typical interior/office work environment.Ability to work flexible schedule and/or evening hours as needed.Ability to sit in front of CPU for long periods of time.Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.Occasional driving of a company vehicle.Job Types: Full-time, Part-timePay: $14.00 - $16.00 per hourBenefits:401(k)401(k) matchingWork Location:One locationWork Location: One location

Keywords: Interim HealthCare - Lincoln, Lincoln , Client Service Representative - Scheduler, Sales , Lincoln, Nebraska

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