Service Technician II
Company: Securitas Electronic Security
Location: Lincoln
Posted on: May 24, 2023
Job Description:
-Securitas Technology is a division of Securitas AB, the largest
protective services provider in the world with over 370,000+
Securitas Heroes across the world.
-
Securitas Technology offers a full portfolio of video, access,
intrusion, fire and integrated systems and services. As a leading
systems integrator and alarm monitoring company, we deliver the
Securitas Technology Difference, serving countless long-term
clients with solutions and services that protect their people,
customers, and assets.Securitas Technology is seeking technically
minded individuals possessing experience with low voltage
electronics specializing in electronic security solutions. Our
teams are responsible for providing service on Securitas Technology
products at customer sites. The position provides customer contact
for all post-installation problems on security systems and
equipment, as well as, special project work, when needed.
- Respond to trouble tickets to ensure application uptime and
system performance
- Work individually and as a team to diagnose and resolve
application issues
- Execute preventative maintenance tasks to maximize application
availability and identify system faults
- Perform routine configuration changes (user permissions,
application configuration, etc.)
- Document all system modifications through a digital change
control tracking system
- Produce quality technical documentation describing the
conceptual and quantitative facets of system deployment, intended
for both a technical and non-technical audience
- Perform pre-deployment end to end testing of all upgrades and
major modifications
- Perform on site installations of software upgrades and major
modifications -Minimum Requirements -
- High School diploma required or equivalent
- Familiarity installing and troubleshooting low voltage
equipment
- Strong working knowledge of commercial access control, CCTV,
burglary alarm, -intrusion systems, and fire alarms
- Strong working knowledge of Microsoft Office
- Strong written and verbal communications skills
- Working knowledge of network communications and IP
addressing
- Excellent problem solving and analytical skills
- Excellent time management skills
- Positive attitude and strong work ethic
- Certifications in enterprise grade CCTV and Access Control
systems a plusSecuritas Technology offers comprehensive benefits
including:
- Highly competitive salary
- Company training and industry leading certification
program
- Company Vehicle
- Company Cell Phone
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and
more!We are a nationwide provider of security solutions and an
equal opportunity employer committed to a diverse workforce. Our
core values of Integrity, Vigilance and Helpfulness are proudly
demonstrated daily by our employees to our customers and the
communities we service.
Keywords: Securitas Electronic Security, Lincoln , Service Technician II, Professions , Lincoln, Nebraska
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