Application System Technical Analyst-Staff
Company: Intermountain Healthcare
Location: Lincoln
Posted on: January 27, 2023
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Job Description:
**Job Description:**Application System Technical Analyst-Staff
is responsible for providing analysis, design, configuration,
testing, implementation and support (technical and functional) of
administrative, financial, or clinical information systems.
Staff-level professional experienced in all aspects of healthcare
related information systems. Encompasses full knowledge required
within the configuration, installation, design, testing,
implementation and maintenance of administrative, financial, or
clinical information systems. Is able to function independently
with minimal oversight and direction.The Application System
Technical Analyst will need preferred experience in some of these
technologies:o Ability to implement, maintain, and support Nuance
DAX and Dragon issueso Provide Nuance account maintenance and
support using the Nuance Management Centero Experience supporting
and troubleshooting workstation and Citrix environmentso Experience
supporting Imprivata Single Sign-On solutiono Knowledge of Cerner
and other EMR Electronic Medical Record environmentsRemote/flex
position but may travel onsite to various facilities for Go-Live
events if needed.Job Essentials1. Under supervision, documents and
recommends workflow changes and technical/functional designs needed
to support the business requirements for common and moderately
complex problems.2. Under supervision, solves common and moderately
complex issues, incidents, and problems according to agreed upon
service levels and according to IS Standards. Collaboratively works
with peers, internal and external stakeholders, and vendors.3.
Under supervision, configures, installs, implements, monitors and
maintains systems with moderate complexity (applications,
workflows, processes, etc.). Follows documentation standards.4.
Acquires and maintains a moderate understanding of the technical
and functional architecture of assigned systems and integration.5.
Understands security and compliance requirements and complies with
all policies and procedures of assigned systems.6. Participates in
the creation and management of project plans. Consistently meets
agreed upon deadlines or escalates issues, concerns and barriers to
key project leaders. Assists in the prioritization of tasks /
assignments.7. Under supervision, tests applications, systems and
configurations for projects of moderate complexity and according to
IS standards.8. Participates and collaborates with key stakeholders
in the training of peers, end-users, and other IS team members.9.
Participates in the development of training and knowledge based
materials for use by peers, end-users and other IS team members.10.
Under supervision develops and implements communication plans to
all stakeholder groups.11. Consistently delivers an extraordinary
customer experience when interacting with peers, end-users and
others.12. Maintains a moderate level of understanding of industry
application /implementation methodologies, tools and
techniques.Minimum QualificationsBachelor's degree in an
information technology, clinical, or healthcare (clinical or
business) related field. Degree must be obtained through an
accredited institution. Education is verified.- or -Four years of
equivalent information systems, clinical, or clinical information
system experience- and -One year of experience providing analysis,
design, configuration, implementation (technical and functional)
and support of business/financial or clinical information systems.-
or -Three years of experience as an expert user of the targeted
system(s) (e.g. PACs, Financial System, etc).Preferred
Qualifications+ Ability to implement, maintain, and support Nuance
DAX and Dragon issues+ Provide Nuance account maintenance and
support using the Nuance Management Center+ Experience supporting
and troubleshooting workstation and Citrix environments+ Experience
supporting Imprivata Single Sign-On solution+ Knowledge of Cerner
and other EMR Electronic Medical Record environmentsExperience
consistently delivering an extraordinary customer experience when
interacting with peers, end-users, and others.- and -Demonstrated
strong written and oral communication skills in English in a
technical or healthcare environment.- and -Demonstrated
interpersonal skills.- and -Ability to present ideas in
user-friendly language.- and -Self motivated and directed.- and
-Keen attention to detail.- and -Ability to effectively prioritize
and execute tasks in a high-pressure environment.- and
-Demonstrated strong customer service orientation.- and -Experience
in a healthcare environment.\#LI-EXECRC**Physical
Requirements:**Interact with others requiring the employee to
communicate information.- and -Operate computers and other IT
equipment requiring the ability to move fingers and hands.- and
-See and read computer monitors and documents.- and -Remain sitting
or standing for long periods of time to perform work on a computer,
telephone, or other equipment.**Location:**Lake Park Building**Work
City:**West Valley City**Work State:**Utah**Scheduled Weekly
Hours:**40The hourly range for this position is listed below.
Actual hourly rate dependent upon experience.$31.16 - $49.09We care
about your well-being - mind, body, and spirit - which is why we
provide our caregivers a generous benefits package that covers a
wide range of programs to foster a sustainable culture of wellness
that encompasses living healthy, happy, secure, connected, and
engaged. Learn more about our comprehensive benefits package
(https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/)
and our commitment to diversity, equity, and inclusion
(https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)
.Intermountain Healthcare is a Utah-based, not-for-profit system of
33 hospitals (includes "virtual" hospital), a Medical Group with
more than 3,800 physicians and advanced practice clinicians at
about 385 clinics, a health plans division called SelectHealth, and
other health services. Helping people live the healthiest lives
possible, Intermountain is widely recognized as a leader in
clinical quality improvement and efficient healthcare delivery.Join
our world-class team and embark on a career filled with
opportunities, strength, innovation, and fulfillment.To find out
more about us, head to our career site here
(https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday)
.Intermountain Healthcare strives to make the application process
accessible to all users. If you would like to contact us regarding
the accessibility of our website or need assistance completing the
application process, please contact 1-800-843-7820 or email
recruitment@imail.org . This contact information is for
accommodation requests only and cannot be used to inquire about the
status of applications.Intermountain Healthcare is an equal
opportunity employer. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.We intentionally
work toward an Intermountain Healthcare that reflects our diverse
communities and provides culturally competent care, health equity,
and a sense of belonging amongst all our caregivers (employees).
This is an important part of fulfilling our mission to help people
live the healthiest lives possible. The three pillars of our work
are talent experience with Intermountain (application, internship,
development, etc.), community benefit, and care delivery.Learn more
about diversity at Intermountain, here.
(https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)Introduce
yourself to our Talent Acquisition team and we will get in touch if
there is a role that seems like a good match.Intermountain
Healthcare's PEAK program supports caregivers in the pursuit of
their education goals and career aspirations by providing up-front
tuition coverage paid directly to the academic institution. The
program offers 100+ learning options to choose from, including
undergraduate studies, high school diplomas, and professional
skills and certificates. Caregivers are eligible to participate in
PEAK on day 1 of employment. Learn more.
(https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)The
primary intent of this job description is to set a fair and
equitable rate of pay for this classification. Only those key
duties necessary for proper job evaluation and/or labor market
analysis have been included. Other duties may be assigned by the
supervisor.All positions subject to close without notice. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, age, national origin, disability or protected
veteran status. Women, minorities, individuals with disabilities,
and veterans are encouraged to apply.Thanks for your interest in
continuing your career with our team!
Keywords: Intermountain Healthcare, Lincoln , Application System Technical Analyst-Staff, Professions , Lincoln, Nebraska
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