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IT Sr Business Analyst

Company: Nelnet
Location: Hastings
Posted on: August 6, 2022

Job Description:

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Provides overall strategic insight, in conjunction with management, for the team. In addition, provides leadership, mentoring and training to the Business Analysts and other team members. Develops or modifies moderately complex information systems.+ Solicit and clarify business needs/requirements from product leads for SaaS features/enhancements+ Collaborate with product designers+ Analyze, define, and document detailed software requirements+ Decompose software requirements into workable engineering tickets+ Act as a liaison between all internal stakeholders: conveying feature needs and progress utilizing our Product Development Process+ Produce and update team documentation for internal processes+ Be an internal champion of our Agile process, helping the team stick to valuable Minimum Viable Products+ Act as SME for Impact platform products and features+ Support Engineering and Design teams in the roll of SME of Impact platform products and features+ Takes ownership of software requirements and associated details through the entire SDLCRequirements+ Minimum of 5 years as a business analyst, preferably in an Agile environment+ Passion for accurately capturing and communicating both business and detailed technical requirements for software+ Ability to conduct interviews with key stakeholders to gather pertinent information to understand logistical functionality+ Motivation to independently explore product features and market needs+ Interest in problem-solving and "big picture" thinking+ Excellent writing skillswith strong command of English language+ Extreme attention to detail+ Ability to understand and breakdown complex functionality and relay it in simple and thorough language+ Strong time management and organization skills+ Ability to work collaboratively and iteratively+ Expediently responsiveto the needs of Engineering, Design, and client facing teamsYou may be great for this role if you...+ ask many questions to get a full picture of the situation+ accurately capture both the stated desire and intuit the intent of requests+ are an eloquent communicator - in person, by phone, or in writing+ are equally comfortable talking with both developers and non-techies alike+ actively pursue opportunities to add new technical skills to your professional toolbelt+ have experience working with or within a software organizationNice-to-Haves or Things-You-Might-Learn+ Experience with Kanban and JIRA/Confluence+ Practice writing Gherkin-based acceptance criteria+ Knowledge of roadmap planning/prioritization+ An interest in Human-Centered Design and UX excellenceFor CO Residents: Pay is $75,000-$95,000Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .Nelnet is a Drug Free and Tobacco Free Workplace.

Keywords: Nelnet, Lincoln , IT Sr Business Analyst, Professions , Hastings, Nebraska

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