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Implementation Specialist

Company: NRC Health
Location: Lincoln
Posted on: September 13, 2019

Job Description:

At NRC Health, we promise to help our customers bring human understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same human understanding to each other. Come where culture is everything.As an associate, you:

Innovate with us to move healthcare forward.

Give back to the community with volunteer time off.

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Support one another - no one says, "That's not my job."

Play hard at beer:30 and team outings - we have a lot to celebrate.

Let life happen with 4+ weeks time off, a flexible work environment, and dress for your day attire.

Live healthy with a comprehensive healthcare plan and wellness program.

Who we want


  • When others describe you, do they say you have a self-starter attitude with a high level of detail and a strong sense of ownership and dedication?
  • Do you have a proactive mindset and the ability to work independently?
  • Are you comfortable working with analyzing and discussing data?
  • Do you like to build relationships with people, as well as help problem solve and think critically for both basic and advanced issues?
  • Can you multi-task, take initiative, and work collaboratively in a fast-paced environment characterized by multiple deadlines, changing priorities, and client demands?
  • Do you work well under pressure and are able to meet tight deadlines consistently in a team-centered environment?
  • In the midst of change, is it easy for you to maintain a positive, "can do" attitude?

    What you will do

    As an Implementation Specialist, you will ensure an exceptional client experience by leading new or existing clients through the implementation and onboarding process. You will be responsible for working with all aspects of survey production and data collection throughout the implementation process, and will work with internal and external clients to ensure successful and timely configuration after the point of new sale or existing client up-sell. Additionally, you will be responsible for maintaining and documenting project status and communicating with clients regarding project status, data files, configuration and logistical issues, as well as keeping internal teams up to date on the status of your projects.

    What you need

    • Bachelor's Degree or 4 years equivalent experience
    • Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook)
    • 1-3 years' experience in a client-facing role
    • SQL experience is preferred

Keywords: NRC Health, Lincoln , Implementation Specialist, Other , Lincoln, Nebraska

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