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Learning Spaces Associate

Company: University of Nebraska Central Administration ITS
Location: Lincoln
Posted on: June 14, 2019

Job Description:

Learning Spaces Associate (Lincoln, NE) Position Summary: Assist the Learning Spaces team by providing excellent front-line customer service, both in person and remotely, to users in campus learning spaces. Assist faculty, staff and students with technology in a teaching and learning environment. Troubleshoot issues with computer and related systems at the time of the issue and after-the-fact in all supported spaces on campus. Identify reoccurring problems and provide suggestions on long term improvements to learning spaces. Provide installation support as needed on learning space projects including equipment installation, equipment setup, asset management, and documentation. Assist with support of campus-wide collaborative technologies. Qualifications:

  • Associate s degree; equivalency considered
  • Two years of customer service experience with demonstrated knowledge of computer systems; required
  • Must have strong communication skills, both oral and written communication; required
  • Must be able to work independently and as part of a team; required
  • Strong organizational skills; required
  • Ability to work in high pressure environments; necessary
  • Bachelor s degree; preferred
  • Experience supporting collaborative technologies, preferred
  • Experience supporting audio/visual systems including video switching and projection, audio reinforcement, and control systems; preferred
  • Experience in computer related training; preferred Salary: $40,000/year University of Nebraska Central Administration ITS

Keywords: University of Nebraska Central Administration ITS, Lincoln , Learning Spaces Associate, Other , Lincoln, Nebraska

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