Community Liaison
Company: BayMark Health Services
Location: Lincoln
Posted on: May 7, 2025
Job Description:
Description Community Liaison Opportunity! - BAART Program -is
looking for a Community Liaison who will promote our opioid
treatment programs in the Lincoln region by promoting and marketing
their services through relationship building with existing and
potential referral sources, identifying new referral partners,
identifying market opportunities, and raising brand awareness
within the designated service area. - This position will support
five area centers including a 24/7. -Responsibilities: -
- Provides community education on opioid use disorder and conveys
benefits of our treatment services to influencers and referral
sources within the service area.
- Builds and cultivates relationships within given referral
source categories with decision makers, influencers and others to
build a strong referral program.
- Develops and implements marketing and referral development
plans to identify referral opportunities and increase program
utilization.
- Utilizes all available contact methodologies to achieve maximum
reach: individual and personalized contacts, telephone contacts,
significant email contact, mailings, etc. with the ultimate goal of
developing trust and cultivating long term referral
relationships.
- Schedule and complete individual, in person meetings with
decision makers and influencers to understand needs, identify and
resolve barriers to establishing successful partnerships and
referral relationships.
- Follow up with referral sources after they have referred a
patient to thank them for the referral, answer any questions and
assess their satisfaction with the referral experience.
- Develop collaborative relationships with contracted payors to
foster mutually beneficial connections.
- Coordinates local public relations outreach through speaking
engagements, in-service trainings and other involvement in
community organizations and joint marketing opportunities with
allied healthcare professionals.
- Work with the clinical teams to develop and refine messaging
around service offerings through all touchpoints to strengthen the
brand and expand awareness of the brand.
- Provide staff training and coaching for customer service
delivery, call handling and the inquiry and tracking process. -
Ensure effective cross-communication and collaboration with the
Intake team.
- Ability to handle stressful situations and interact with
others.
- Must be present during working hours at the office for in
person meetings and access to a computer without violating company
policy.
- Maintains a detailed customer relationship database system to
document marketing strategies, referral related data, appointment
history, call objectives and related notes.
- Track, monitor and report changes in the marketplace.
- Submit regular and requested reports, including weekly activity
reports as directed.
- Work within a matrixed team structure to improve the overall
sales/referral development and Inquiry/admission process.
- Extensive travel throughout the assigned territory
- Other duties as assigned. -Qualifications: -
- Minimum of 3 years successful experience in healthcare
marketing and sales, preferably in behavioral healthcare.
- Proven success in direct marketing/sales and/or clinical
outreach. Experienced presenting in public settings to diverse
groups of individuals.
- Possesses a competent understanding of substance use disorder,
recovery and trends within the industry
- Demonstrated and relevant sales / marketing experience in
healthcare is a plus. - Bachelor's degree from an accredited
college or university in a relevant field such as marketing, health
care administration or a clinical degree preferred.
- Self-motivated with strong organization skills and attention to
detail, with a strong work ethic. -
- Advanced computer skills including Microsoft Office programs
and CRM software.
- Ability to maintain routine records and communicate
effectively, both orally and in writing.
- Self-directed with the ability to work with little
supervision.
- Flexible and cooperative in fulfilling all obligations.
- Demonstrates positive and cooperative behaviors when working
within a matrixed team structure.
- Ability to understand and follow oral and written directions,
establish and maintain effective working relationships with
partners, patients, program management, medical staff, counselors
and peers.
- Satisfactory drug screen and criminal background check
-Benefits: -
- Competitive salary
- Comprehensive benefits package including medical, dental,
vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid
epidemic.Here is what you can expect from us: - BAART Program, a
progressive substance abuse treatment organization, is committed to
the highest quality of patient care in a comfortable outpatient
clinic setting. - Our ultimate goal is to address the physical,
emotional, and mental aspects of opioid use disorder to help each
of our patients achieve long-term recovery and an improved quality
of life. - - - BAART Program is committed to Equal Employment
Opportunity (EEO) and to compliance with all Federal, State and
local laws that prohibit employment discrimination on the basis of
race, color, age, natural origin, ethnicity, religion, gender,
pregnancy, marital status, sexual orientation, citizenship, genetic
disposition, disability or veteran's status or any other
classification protected by State/Federal laws.
-PIbbbaf8a59e7d-37820-36542513
Keywords: BayMark Health Services, Lincoln , Community Liaison, Other , Lincoln, Nebraska
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