Customer Support Specialist
Company: Bdi - Bearing Distributors Inc.
Location: Omaha
Posted on: May 2, 2024
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Job Description:
*Bearing Distributors Inc. (BDI) is the leading and fastest
growing privately held global supplier of industrial products and
services to companies throughout the world. Our commitment to
customer service and technical expertise have been the trademark of
our success and global expansion.**BDIs Brand is Success Made
Easier. This is our promise to our Customers, our Team Members, our
Suppliers, and our Shareholders. Everything we do focuses on
delivering Success to each group.*BDI Team Members can expect
industry leading benefits including competitive pay, exceptional
variable compensation programs, health benefits, 401(k) and
profit-sharing program, maternal and paternal leave programs,
tuition reimbursement, referral bonuses, and many more. All in an
exciting and everchanging entrepreneurial environment.*Job
Definition:*The Customer Support Specialist is responsible for
customer and sales support through various duties, including but
not limited to entering and maintaining sales orders, purchasing,
quotation, over the counter sales, and supporting the outside sales
staff.*Responsibilities:** Answer emails and telephone calls from
customers and assist them in their needs, such as identifying and
interchanging product.* Enter and maintain sales orders and
expedite previous sales orders.* Accurately quote product to the
customer.* Purchase product directly from the manufacturer.* Assist
and support the outside sales staff, including customer follow-up.*
Identify and document cost savings.* Capture over-the-counter sales
with walk in customers.* May perform occasional duties in the
warehouse, such as shipping and receiving.* Responsible for other
duties as they are assigned.*Qualifications:** High School Diploma
or GED required.* 1+ years in a customer service or sales
environment preferred.* Strong Microsoft Outlook and general
computer skills.* Great communication and telephone skills.*
Exceptional math skills.* Ability to work independently and in a
team environment.* Must be able to lift 50 pounds of product.*
Ability to multitask and prioritize tasks.*Preferred
Qualifications:** Basic product knowledge of bearings and power
transmission products, with emphasis placed on mechanical
aptitude.*BDI reserves the right to change job duties at any time.
The job description is not designed to cover every requirement of
the job.Job Type: Full-timePay: From $20.00 per hourBenefits:*
401(k)* Dental insurance* Health insurance* Paid time off* Parental
leaveShift:* Day shiftWeekly day range:* Monday to FridayWork
setting:* In-personWork Location: In personby Jobble
Keywords: Bdi - Bearing Distributors Inc., Lincoln , Customer Support Specialist, Other , Omaha, Nebraska
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