Practice Ambassador

Company: Nebraska Oral and Facial Surgery
Location: Lincoln
Posted on: June 24, 2022

Job Description:

We are an elite oral surgery practice that has a commitment to exceptional care for patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve the Lincoln and surrounding communities with all of their oral surgery needs. Previous healthcare experience a plus but not required.Our Practice Ambassadors serve as the first impression in our patient's experience by providing remarkable customer service primarily via phone, with occasional in person patient care. Practice Ambassadors also offer a variety of patient care and office duties as described below.Roles and Responsibilities:

• Answers the phone promptly with a smile
• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms
• Maintains professional relationship with referring offices
• Maintain confidentiality of all information in accordance with HIPAA
• Understanding of dental terminology is necessary
• Performs other related duties as assigned Benefits:
  • Medical
  • Dental
  • Vision
  • 401k with Matching Contributions
  • Voluntary Life Insurance
  • Employer sponsored short-term disability (including maternity)
  • Long term disability
  • Employee Assistance Program
  • Bereavement Pay
  • PTO
  • Competitive Pay Rates
  • Room for advancement
  • Merit Based Bonuses
  • Paid HolidaysQualifications:
    • Minimum of 1 year of customer service experience required
    • High school diploma or equivalent required Preferred Skills:
      • Friendly, inviting, and professional personality and presence
      • Ability to multi task in fast paced environment
      • Basic office skills such as typing and filing
      • Attention to detail
      • Excellent organizational skills PI182057355

Keywords: Nebraska Oral and Facial Surgery, Lincoln , Practice Ambassador, Other , Lincoln, Nebraska