Operator - part time or full time hours 3pm-11pm
Posted on: November 23, 2021
Job Title: - - Operator I
Job Code: - - -880052
Immediate Supervisor: - Telecommunications Manager
Status: - - Non-exempt
I . -DEPARTMENT FUNCTION/JOB OVERVIEW
Responsible for assuring quality daily operation of the facility's
telephone switchboard and assisting with the mail room operations.
- Work will be performed in an ethical and legal manner following
organizational policies, processes, protocols and procedures .
Responsible for quality service delivery and internal/external
customer relations for Madonna as a whole, including upholding the
mission and values for the department and facility.
II . - -ESSENTIAL FUNCTIONS
Follow Operational Definitions to ensure adequate and quality
implementation of efficient telephone services and support to all
Madonna employees and customers.
Operate the switchboard in a manner that will ensure adequate and
quality support of all incoming and outgoing telephone calls. This
will include the use of the computer and automated equipment
associated with the telephone system console.
Maintain adequate equipment, supplies, and preventative maintenance
Assist in the processing of all incoming and outgoing mail. This
includes placing the mail in the sorting bins, using the postage
meter, and forwarding patient mail as required. On evenings and
weekends it will require the delivery of often heavy mail sacks to
the front entrance for pick-up by the post office. - Occasionally
pushing the mail cart for delivery may be needed.
Prepare daily activity reports on switchboard and mail room
Maintain interdepartmental communication and participate in
Communication and Information System staff activities.
Log and summarize postage usage daily.
Process Business Reply Mail and maintain the log book for all
Deliver printed charge cards for MRSH patients to Purchasing by
7:00 a.m. daily.
Analyze, coordinate, all direct or forward mail which has "Special
Handling" requests made either by the family or facility for all
Presort and bundle mail for the post office to g
Keywords: CareerLink, Lincoln , Operator - part time or full time hours 3pm-11pm, Other , Lincoln, Nebraska
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