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Client Services Coordinator

Company: Crown Global HR
Location: Lincoln
Posted on: November 23, 2021

Job Description:

Are you passionate about small business? Our client's core business is to help clients focus on their mission, not their technology. They offer competitive pay, a company culture that supports your career goals, and a hiring bonus.

This is a salaried position for those looking to break out of the hourly grind. What would you do as a Client Services Coordinator?
Respond to inbound client requests.
Create client support tickets.
Resolve technical issues within areas of skill.
Schedule and monitor project workflow.
Coordinate new client project kickoff.
Schedule internal and external resources for client projects.
Provide remote support for team members in the field.
Provide scheduled remote client maintenance needs.
Closely follow and update process documentation.
What are the required skills as a Client Services Coordinator?
Customer service
Clear written and verbal communication
Manage and organize workload using established process
What are the preferred skills as a Client Services Coordinator?
Computer building/repair
Network building/repair
Trouble shooting/diagnosing technical problems
What are the physical requirements of the Job?
Light office type physical requirements
Sitting, standing, phone
What are the opportunities for growth as a Client Services Coordinator?
Expansion opportunities include:
Field technician role
Supervision, management
Specialty area of skill
What else should I know about this position or industry to be successful Client Services Coordinator?
Be passionate about helping small business clients.
This is a growing market that is generally fast paced, yet manageable.
Many opportunities to use and learn new technologies.
Salary & Benefits
Starting at $30,000 based on experience and skill.
Company Background
Formed in 2011, this client exclusively serves small business in the Lincoln, NE area. The founder has over a decade of experience in the telecom and has operated multiple small businesses.
The climate and culture of this team is very mission and values driven. Collaboration in the team is welcomed and expected to provide exceptional service to our clients.


VISA Sponsorship: NO

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Keywords: Crown Global HR, Lincoln , Client Services Coordinator, Other , Lincoln, Nebraska

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