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Restaurant Shift Leader

Company: Perkins Restaurant & Bakery - CyHawk Hospitality
Location: Hastings
Posted on: November 19, 2021

Job Description:

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery, is now hiring a Service Leader for our location in Hastings..CyHawk is a growing company that opened our first Perkins in 2007 and recently opened our 18th restaurant last year.SUMMARY OF POSITIONA shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

  • Hot Food, Served Fast, by Friendly People
  • Outstanding Image and Cleanliness
  • 100% Guest SatisfactionREPORTING RELATIONSHIPSReports: Directly to General Manager or Manager on dutyInternal: Extensive contacts with all levels of store personnel as well as all home office departments.External: Extensive contacts include guests, distributors.POSITION ACTIVITIES AND TASKSEnsures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.Shift Readiness Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.Direct Your Shift Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.Follow Up Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate. Associated topics: back end, backend, food service supervisor, gerente de cocina, kitchen manager, manager, produce manager, restaurant general manager, restaurant manager, restaurant operations

Keywords: Perkins Restaurant & Bakery - CyHawk Hospitality, Lincoln , Restaurant Shift Leader, Other , Hastings, Nebraska

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