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Client Solutions Consultant IV

Company: Fiserv
Location: Lincoln
Posted on: July 19, 2021

Job Description:

 What does a great Client Solutions Consultant do?

In this role you will support our Account Processing, Global Sales and Account Management teams with product presentation, solution knowledge and industry/market knowledge around Fiserv’s suite of products and services. You will work with a team of individuals to market and position product and services to existing and prospective client in support of the Premier, Precision, Cleartouch, Signature, DNA and Credit Union Solutions account processing platform and Fiserv ancillary offerings.  The team goal is providing the highest quality environments which will perform optimally and create confidence and credibility through the quality and professionalism of the support provided. Your individual goals are to demonstrate product capabilities and functionality that will building a compelling business case with demonstrable ROI for financial institutions across the country. You will work with a team of like-minded energetic individuals for an award-winning Fortune 500 company.

You can look forward to:

  • Working closely with the Account Processing, Global Sales Organization, Account Management, Inside Sales, Product Management and Product Marketing teams to present the solutions that are within the Retail and Business Banking Domain to existing clients and new prospects. An example of the solutions that fall within the domain are Retail Online, Abiliti, Deposit Director Flex, Credit Sense, and other solutions that support the digital strategy and branch strategy of our financial institutions.

  • Aligning Fiserv capabilities (products and services) with client business requirements through a professional and ethical business approach which endorses Fiserv’s values

  • Coordinating with Product Management and Development to ensure that the necessary environments and the most current demonstrable product release is available for use

  • Adhering to solution selling techniques in line with the Fiserv Way of Selling tools and methods to properly prioritize workload

  • Staying current on competitive analyses and understanding differentiators between the company and its competitors

  • Providing feedback from the market based on RFI/RFP client inquiries to Product Management and Development regarding products including identification of gaps between product functionality and market/customer demands

  • Creating and managing a historical repository of RFI/RFP documents, technical questionnaires, and client presentations

Basic qualifications for consideration: 

  • Minimum 3+ years of sales experience in solution selling.

  • Prior experience developing demos and presentations for customers

?Preferred Qualifications:

  • Bachelor’s Degree in a business or technology field, or equivalent experience

  • Ability to present technical concepts in clear manner to customers through demos and proposals

  • Experience in retail banking systems and how banks use those systems.

  • Strong presentation skills and public speaking.

  • Excellent analytical skills; ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.

  • Ability to present solution to business and technology executives.

  • Strong verbal, written and presentation communication skills using the MS Office suite (emails, documents, presentations), with rigorous attention to detail

Travel Required:

  • 50%

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. 

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. 

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. 

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. 

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations. 

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran 

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Lincoln , Client Solutions Consultant IV, Other , Lincoln, Nebraska

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