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Underwriting Coordinator

Company: Ameritas
Location: Lincoln
Posted on: June 10, 2021

Job Description:

This position is responsible for customer service, administrative functions, cases, and products/plans. This position must accurately interpret and fulfill all requirements necessary for accurate processing, follow current procedures in accordance with industry/state regulations, internal/external audit recommendations, and compliance directives. The position must stay abreast to product and case education and associate training/coaching; identifying and resolving system/processing related issues.

What you do

* Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively communicate with customers. * A working knowledge of the functions and systems across the organization as they relate to administrative functions. * Meeting or exceeding service standards with respect to accuracy, turnaround time and overall quality of work product and service. * Requires a high level of detail and multi-tasking in addition to excellent and courteous customer service. * Answer customer inquiries regarding underwriting. * Responsible for email management, utilizing appropriate system * Provide service, distribute information and/or communicate to policy holders, associates in field offices, agents/brokers, Strategic Alliances, and other partners. * Provides leadership, guidance coaching and training to other employees within job area * Act as a SME when working with internal and external parties.

What you bring

* High School diploma or GED * 2-4 years of related experience

What we offer

* Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future. * Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers. * We're committed to professional development, opportunity, inclusion and diversity. Team building and collaboration are also priorities. * A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others. * Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training and career development opportunities.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Ameritas, Lincoln , Underwriting Coordinator, Other , Lincoln, Nebraska

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