Practice Ambassador at Nebraska Oral and Facial Surgery

Company: Paradigm Oral Surgery
Location: Lincoln
Posted on: May 5, 2021

Job Description:

Role and Responsibilities The Practice Ambassador will answer telephones, schedule appointments, collect patient financial responsibility and prepare patient charts. -- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication -- Answers the phone promptly with a smile -- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms -- Prepares a daily schedule for each provider -- Prepares patient charts -- Manages patient flow to reduce patient wait time -- Assists patients as necessary -- Maintains professional relationship with referring offices -- Maintain confidentiality of all information in accordance with HIPAA -- When needed, greets patients and visitors immediately upon arrival with a friendly demeanor -- Understanding of dental terminology is necessary -- Performs other related duties as assigned Qualifications and Education Requirements -- Minimum of 1 year of customer service experience required -- High school diploma or equivalent required Preferred Skills -- Friendly, inviting and professional personality and presence -- Basic office skills such as typing and filing -- Good organizational skills Attention to detail PI134026740

Keywords: Paradigm Oral Surgery, Lincoln , Practice Ambassador at Nebraska Oral and Facial Surgery, Other , Lincoln, Nebraska