Enterprise Solutions Engineer
Company: Workshop
Location: Omaha
Posted on: April 1, 2026
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Job Description:
Enterprise Solutions Engineer We’re looking for an Enterprise
Solutions Engineer to act as the technical owner and strategic
problem-solver for our Enterprise customers. This role is
responsible for the entire technical lifecycle of our most complex
accounts, from initial implementation through long-term evolution
and plays a key role in shaping how Workshop’s product supports
enterprise-scale needs. As an Enterprise Solutions Engineer, you
will sit at the intersection of Customer Success, Product, and
Engineering, owning complex technical setups, designing scalable
solutions, and influencing product direction based on real customer
needs. You will be a trusted technical partner to our largest
customers and a critical voice internally for how Workshop grows as
an enterprise-ready platform. As an Enterprise Solutions Engineer,
you will: Own the end-to-end technical lifecycle for Enterprise
customer accounts, from implementation through long-term evolution
Lead complex technical implementations in close partnership with
Onboarding Project Managers Serve as the primary, long-term
technical point of contact for Enterprise customers post-onboarding
Partner with Strategic Customer Success Managers to support
renewals, expansions, and evolving enterprise use cases Act as the
technical authority on Enterprise accounts, proactively identifying
risks, constraints, and opportunities Collaborate deeply with
Product and Engineering to design and deliver solutions for
complex, non-standard customer requirements Translate customer
needs into clear technical requirements and influence product
decisions toward scalable, enterprise-ready solutions Create and
maintain technical standards, documentation, and best practices to
support consistency and scale To be successful in this position,
you will need: Experience in a customer-facing technical role
(Solutions Engineer, Technical Account Manager, Implementation
Engineer, or similar) owning complex implementations and long-term
technical relationships Strong technical foundation in enterprise
environments, including: Microsoft 365 and/or Google Workspace
Email infrastructure, DNS, and email security tooling Identity and
access management solutions (Okta, Active Directory, SSO, etc.)
Experience supporting or integrating with enterprise systems such
as HRIS, Payroll, or other internal systems Familiarity with
enterprise change management processes, IT governance, and security
review workflows Proven ability to partner closely with Product and
Engineering to design customer-driven, scalable solutions Strong
systems-thinking skills with comfort navigating technical tradeoffs
and ambiguity Ability to clearly communicate complex technical
concepts to both technical and non-technical audiences Proactive,
detail-oriented mindset with comfort influencing without authority
and balancing customer needs with product scalability Leverage AI
tools to analyze complex customer environments, accelerate solution
design, and surface proactive insights that improve scalability and
long-term enterprise success Benefits: Competitive compensation
Healthcare Stock options 401k Unlimited vacation Flexible work
environment About Workshop Workshop is a fast growing,
venture-backed startup based in Omaha, Nebraska and we’re on a
mission to create more happy Mondays for employees everywhere. We
build software to help internal communications teams create, send,
and measure multi-channel, employee-centric campaigns.
Keywords: Workshop, Lincoln , Enterprise Solutions Engineer, IT / Software / Systems , Omaha, Nebraska
