Client Technical Support Representative
Company: Fiserv
Location: Lincoln
Posted on: January 26, 2023
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Job Description:
What does a great Client Technical Support Representative do?As
a Client Technical Support Representative, you will work in a
dynamic, professional, client service-oriented environment with
financial institution clients. You will provide day-to-day support
answering questions and addressing complex issues. Requests for
support are received via multiple channels, including telephone,
email, self-service case tools and internal business partners.You
will identify opportunities to improve the client experience that
will drive business results.
This position is important and required to ensure that we take care
of our clients as well as their customers. This directly follows
our Values of earning client trust every day and creating with
purpose. You will contribute to efforts small and large!
Responsibilities
The above statements are intended only to describe the general
nature of the job and should not be construed as an all-inclusive
list of position responsibilities
Basic Qualifications
Preferred Skills
Fiserv is a global leader in fintech and payments for over 35 years
serving thousands of financial institutions and millions of
businesses in more than 100 countries. Our Purpose is to deliver
superior value for our clients through leading technology, targeted
innovation, and excellence in everything we do as we process over
40% of the world's debit and credit transactions.
Bank Solutions delivers comprehensive bank platforms and valuable
products and services for community, mid-tier, and large financial
institutions.Fiserv bank platforms - Cleartouch, DNA, Precision,
Premier, Signature - enable banks to efficiently manage a wide
range of activities such as account opening, deposits, withdrawals,
loans, customer information management, and general ledger and
accounting tasks. Each Fiserv bank platform has unique
capabilities, but they all help our clients improve customer
service and streamline their back-office operations.
Keywords: Fiserv, Lincoln , Client Technical Support Representative, IT / Software / Systems , Lincoln, Nebraska
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