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Remote Level 1 Technical Support Member

Company: VirtualVocations
Location: Lincoln
Posted on: April 9, 2021

Job Description:

A web hosting company needs applicants for an opening for a Remote Level 1 Technical Support Member. Candidates will be responsible for the following: Providing inbound support via telephone and live chat Conducting sales order processing Processing written tickets in the help desk Required Skills: 2-3 years of experience with cPanel/WHM & the web hosting industry Have an understanding of different hosting products Have experience with common web hosting environment Have a firm understanding of open source software Able to quickly and efficiently handle a variety of common web hosting related issues Have a reliable high-speed internet connection

Keywords: VirtualVocations, Lincoln , Remote Level 1 Technical Support Member, IT / Software / Systems , Lincoln, Nebraska

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