Company: Medexpress Urgent Care
Posted on: January 12, 2019
General Position Description:The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff.?MedExpress Core Responsibilities:
- Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring and Friendly.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
- Utilizes genuine and positive communication to make each customer feel informed, understood, and special.
- An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.
- Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
- Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
- Adherence to standards of business conduct and compliance.??Principal Duties and Responsibilities:Patient Care (75%):
- Complete provider orders per clinical functions by position. (State applicable)
- Triage patients to include taking and recording vital signs and patient history.
- Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
- Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.
- Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
- Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
- Complete patient referrals daily.
- Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
- Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures.
- Comply with and follow policies and procedures as outlined by MedExpress.
- Maintains HIPAA at all times.
- Other duties as assigned such as new models of care and new types of procedures, etc.?Learning and Ongoing Education (15%):
- Obtain and maintain certification to perform DOT UDS, BAT, hair testing, and other occupational health servies as assigned.
- Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
- Maintain technical skills and apply new knowledge to position according to MedExpress policy.
- Maintain knowledge of Medical Terminology and standards of care.?
- Maintain knowledge of common safety hazards and precautions to establish a safe work environment.?
- Read and keep up-to-date on all ME Communications.
- Complete all assigned training.?Center Readiness and Maintenance (10%):
- Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
- Manage inventory of supplies; restock exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
- Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
- Maintain clinical supplies and equipment and ensure proper storage of biohazards.
- Prepare patient rooms, set up instruments and equipment according to protocol.
- Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
- Clean according to scheduled maintenance program and keeping appropriate records.?Working Relationships:
- Clinical Operations Managers and Directors.
- Center Manager and center staffed based team-members including providers and non-providers.
- Administrative clinical partners.?? Associated topics: care physician, family practice, family practice physician, outpatient, physician, physician md, physician md do, practice, practitioner, provider
Keywords: Medexpress Urgent Care, Lincoln , Medical Assistant, Healthcare , Lincoln, Nebraska
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