Scheduling Nurse-RN (12 hour shifts)
Company: Bryan Health
Location: Lincoln
Posted on: February 18, 2026
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Job Description:
Summary Responsible for facilitating access to Medical Center
services. Utilizes effective communication and documentation with
physicians, physician staff, health care facilities, patients and
patient representatives to collect and analyze pertinent clinical
data as related to the procedure(s) scheduled, intervening to
prevent problems that could result in adverse patient outcomes or
delayed/cancelled procedures. Provides exemplary customer service
and interacts in a professional, courteous manner with co-workers,
physicians, patients and the public. PRINCIPAL JOB FUNCTIONS: 1.
*Commits to the mission, vision, beliefs and consistently
demonstrates our core values. 2. *Performs multi-resource
appointment scheduling for inpatient/outpatient diagnostic and
therapeutic services received from physician and/or physician
staff. Obtains patient information including medical
necessity/diagnosis, demographics, and pertinent clinical
information as related to the procedure(s) scheduled. Collects and
documents information beyond that listed in procedural
questionnaire based on critical assessment of patient history. 3.
*Integrates physical, mental and cultural considerations in
scheduling of patient procedure(s), coordinating services to ensure
the Medical Center is patient ready upon customer arrival. 4.
*Collaborates with physician office staff to educate the
patient/patient representative on preparation and understanding of
scheduled procedure(s); clearly communicates instructions to
patient and/or patient representative. 5. Provides recommendations
and education to physician office staff commensurate with scope of
practice in scheduling of procedure(s). 6. *Reviews and evaluates
outpatient orders received from the physician and/or physician
staff; uses clinical judgment /critical thinking to follow-up on
appropriateness and completeness of physician orders as they relate
to procedure(s) ordered. 7. *Receives and documents verbal
physician orders. 8. Screens/determines appropriateness of level of
care and admission status; notifies appropriate department(s) based
on assessment of patient needs. 9. Enters order sets for procedures
while coordinating with physician offices and performing
departments. Reviews for accuracy to ensure all orders needed are
entered and available. 10. Documents
pre-certification/authorization/referral information when
applicable. 11. *Prepares and provides patients with an estimate,
if one is warranted, for their expected services. Collects and/or
counsels on expected payment due. 12. *Keeps Patient Service Center
and Scheduling Manager informed of issues related to procedures
including but not limited to: necessary questionnaire revisions,
updates related to departmental requests and need for new or
revised procedure(s) build. 13. *Responsible for preceptoring and
/or resourcing of peers. 14. *Assesses employee competencies and
level of performance; cross trains employees into specialized areas
and documents training. 15. Collaborates with management to plan
and communicate changes to the work group. 16. *Serves as a liaison
in building and maintaining professional relationships between
physicians, physician office staff and other health care personnel.
17. Maintains professional growth and development through seminars,
workshops, and professional affiliations to keep abreast of latest
trends in field of expertise. 18. Participates in meetings,
committees and department projects as assigned. 19. Performs other
related projects and duties as assigned. (Essential Job functions
are marked with an asterisk *). REQUIRED KNOWLEDGE, SKILLS AND
ABILITIES: 1. Knowledge of computer hardware equipment and software
applications, including the computer based scheduling system,
telephonic communications, and software applications relevant to
work functions. 2. Knowledge of hospital operations, including
automated health information systems. 3. Knowledge of federal
regulations including COBRA, corporate compliance and third party
payer requirements. 4. Skill in exercising professional judgment,
courtesy and tact in daily interactions with physicians, physician
staff and health care facilities. 5. Ability to apply nursing
theory, knowledge of anatomy and physiology, procedural
indications, and medical/ nursing terminology in processing of
calls and faxes from physicians, physician staff, health care
facilities, patients and patient representatives. 6. Ability to
work in a fast-paced environment. 7. Ability to prioritize work
based on analysis of information from physicians, physician staff,
health care facilities, patients or family members. 8. Ability to
establish therapeutic communication with patients and patient
representatives. 9. Ability to establish and maintain effective
working relationships with staff across the medical center, medical
staff and ancillary departments including diverse patient
populations. 10. Ability to maintain confidentiality relevant to
sensitive information. 11. Ability to maintain regular and punctual
attendance. EDUCATION AND EXPERIENCE: Current Registered licensure
from the State of Nebraska or approved compact state of residence
as defined by the Nebraska Nurse Practice Act. Minimum of three (3)
years nursing experience required. Experience with hospital/health
operations and general background in all areas of nursing practice
preferred. PHYSICAL REQUIREMENTS: (Physical Requirements are based
on federal criteria and assigned by Human Resources upon review of
the Principal Job Functions.) (DOT) Characterized as light work
requiring exertion up to 20 pounds of force occasionally and/or up
to 10 pounds of force frequently, and/or a negligible amount of
force constantly to move objects.
Keywords: Bryan Health, Lincoln , Scheduling Nurse-RN (12 hour shifts), Healthcare , Lincoln, Nebraska