BHC Care Manager RN- NorthPointe Family Medicine
Company: Bryan Health
Location: Lincoln
Posted on: May 6, 2025
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Job Description:
Summary
GENERAL SUMMARY:
Supports and promotes the continuum of care for their patient
population. Provides individualized assistance to patients,
families and caregivers to promote optimal outcomes. Collaborates
with physicians, staff and other providers across the care
continuum.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently
demonstrates our core values.
1. *Collaborates with other healthcare professionals, including
post-acute facilities and providers, to develop a plan and
facilitate referrals to address needs and barriers.
2. *Facilitates the coordination of patient care services to assure
timeliness and excellence in patient care including coordination of
services, treatment and communication among the medical team.
3. *Facilitates development, implementation and adherence to
clinical and evidence-based guidelines, as appropriate, to ensure
optimal clinical outcomes.
4. *Identifies and addresses barriers to timely and appropriate
diagnosis and treatment, connects patients with the appropriate
healthcare and community resources.
5. *Builds therapeutic and trusting relationships with patients,
families and caregivers through effective communication and
listening skills.
6. *Provides anticipatory guidance, education and psychosocial
support throughout the care continuum.
7. *Communicates with patients throughout the continuum of care via
face-to-face, telephonic, electronic, etc. as appropriate.
8. *Maintains patient records accurately, completely, timely and
confidentially according to procedures. Documents patient
encounters and provided services.
11. *Serves as an expert level care manager and RN resource and
provides assistance to the care team.
12. *Assists in the identification and reporting of quality issues
and contributes to the performance improvement plan to assess and
improve the quality and efficiency of the program including, but
not limited to quality assessment, recommendations for program
improvement and patient outcomes measures.
13. *Exhibits behaviors and actions which create a high level of
patient/customer satisfaction, which contributes to positive
patient/customer relations, and which reflects respect for the
patients/customers rights, needs and confidentiality.
14. *Ensures all patient care is provided in accordance with
regulatory and safety requirements which may include Joint
Commission, Occupational Safety and Health Administration (OSHA),
state and federal regulations.
15. Assumes responsibility for professional growth and development
by staying current in the field by reading related professional
literature and undergoing professional educational efforts.
16. *Utilizes nursing judgment and complex assessment and critical
thinking skills at level of licensure to provide comprehensive care
and support to patients.
17. *Utilizes nursing process to perform tasks and provide highest
quality care to patients.
18. *Establishes and coordinates workflows and participates in best
practice initiatives.
19. *Guides licensed and certified team members in care of complex
patients as applicable.
20. Maintains professional growth and development through seminars,
workshops, and professional affiliations to keep abreast of the
latest trends in field of expertise.
21. Participates in meetings, committees and department projects as
assigned.
22. Performs other related projects and duties as assigned.
(Essential Job functions are marked with an asterisk *. Refer to
the Job Description Guide for the definition of essential and
non-essential job functions.) Attach Addendum for positions with
slightly different roles or work-specific differences as
needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Maintains clinical competency as required for position including
but not limited to age-specific competencies relative to patients
growth and development needs and annual skill competency
verification.
2. Knowledge of nursing theory and practice including leadership
skills.
3. Knowledge of the principles of growth and development over the
human life span.
4. Knowledge of computer hardware equipment and software
applications relevant to work functions.
5. Ability to establish and maintain effective working
relationships with health care team members, physicians and diverse
patient populations.
6. Ability to analyze information, understand statistics and
provide input into the development of policies and procedures.
7. Ability to communicate effectively both verbally and in
writing.
8. Ability to operate patient therapeutic equipment and/or machines
as relevant to work duties.
9. Ability to balance and prioritize diverse management and
clinical responsibilities.
10. Ability to assess and interpret data reflective of the patients
status, to identify each patients requirements relative to their
age-specific needs and provide necessary care.
11. Ability to establish and maintain effective working
relationships with all levels of personnel and medical staff.
12. Ability to problem solve and engage independent critical
thinking skills.
13. Ability to maintain confidentiality relevant to sensitive
information.
14. Ability to prioritize work demands and work with minimal
supervision.
15. Ability to provide instruction and direction to others.
16. Ability to maintain regular and punctual attendance.
ADDITIONAL JOB FUNCTIONS:
In addition to the principal job functions contained on the primary
job descriptions, the following duties are also required in the
department noted above.
1. *Works with designated patient populations and their
families/caregivers to provide self-management support by
developing short and long-term goals, providing education and
establishing the willingness to change, the importance of change
and the confidence in the ability to change.
2. *Provides guidance and quality leadership through collaboration
with practices on strategies to achieve clinic level goals and
improved patient outcomes.
EDUCATION AND EXPERIENCE:
Current Registered Nurse licensure from the State of Nebraska or
approved compact state of residence as defined by the Nebraska
Nurse Practice Act required. Bachelors degree in nursing (BSN)
required. Minimum of three (3) years of recent clinical experience
required. In lieu of a BSN, one (1) year of nurse care management
experience is also required. MSN preferred.
OTHER CREDENTIALS / CERTIFICATIONS:
Basic Life Support (CPR) certification required. Bryan Health
recognizes American Heart Association (for healthcare
professionals), American Red Cross (for healthcare professionals)
and the Military Training Network.
Applicable Specialty Certification from an approved credentialing
body or specialized care management training in area of practice
preferred and required within 18 months of hire.
PHYSICAL REQUIREMENTS:
(Physical Requirements are based on federal criteria and assigned
by Human Resources upon review of the Principal Job Functions.)
(DOT) Characterized as light work requiring exertion up to 20
pounds of force occasionally, and/or up to 10 pounds of force
frequently, and/or a negligible amount of force constantly to move
objects.
Keywords: Bryan Health, Lincoln , BHC Care Manager RN- NorthPointe Family Medicine, Healthcare , Lincoln, Nebraska
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