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Health Care Call Center Representative

Company: VirtualVocations
Location: Lincoln
Posted on: September 21, 2023

Job Description:

A company is looking for a Health Care Call Center Representative.
Key Responsibilities:

Respond to inbound phone calls and process customer inquiries/requests
Research, resolve, and respond to inquiries and problems of a more complex nature
Provide routine health care information to facilities, doctors, and members

Required Qualifications:

High School Diploma or equivalent and 1 or more years of related experience
Previous customer service experience in a call center environment
Strong preference for experience working with Medicare, Medicaid, Affordable Act, Commercial, Small/Large Group and/or Pharmaceutical Benefits Management
Intermediate computer proficiency, including keyboarding skills and ability to navigate through multiple programs within a Windows based environment
High speed internet with ability for wired connection as needed

Keywords: VirtualVocations, Lincoln , Health Care Call Center Representative, Healthcare , Lincoln, Nebraska

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