Health Care Call Center Representative
Company: VirtualVocations
Location: Lincoln
Posted on: September 21, 2023
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Job Description:
A company is looking for a Health Care Call Center
Representative.
Key Responsibilities:
Respond to inbound phone calls and process customer
inquiries/requests
Research, resolve, and respond to inquiries and problems of a more
complex nature
Provide routine health care information to facilities, doctors, and
members
Required Qualifications:
High School Diploma or equivalent and 1 or more years of related
experience
Previous customer service experience in a call center
environment
Strong preference for experience working with Medicare, Medicaid,
Affordable Act, Commercial, Small/Large Group and/or Pharmaceutical
Benefits Management
Intermediate computer proficiency, including keyboarding skills and
ability to navigate through multiple programs within a Windows
based environment
High speed internet with ability for wired connection as needed
Keywords: VirtualVocations, Lincoln , Health Care Call Center Representative, Healthcare , Lincoln, Nebraska
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Click
here to apply!
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