Project Manager - Customer Service
Company: Crown Global HR
Posted on: August 8, 2022
Are you passionate about small business? Our client's core
business is to help clients focus on their mission, not their
technology. They offer competitive pay, a company culture that
supports your career goals, and a hiring bonus. This is a salaried
position for those looking to break out of the hourly grind.
- What would you do as a Project Manager - Customer Service?
- Schedule and monitor project workflow.
- Coordinate new client project kickoff.
- Schedule internal and external resources for client
- Respond to inbound client requests.
- Create client support tickets.
- Resolve technical issues within areas of skill.
- Provide remote support for team members in the field.
- Provide scheduled remote client maintenance needs.
- Closely follow and update process documentation.
- What are the required skills as a Project Manager - Customer
- Manage and organize workload using established process
- Customer service
- Clear written and verbal communication
- What are the preferred skills as a Project Manager - Customer
- Computer building/repair
- Network building/repair
- Trouble shooting/diagnosing technical problems
- What are the physical requirements of the Job?
- Light office type physical requirements
- Sitting, standing, phone
- What are the opportunities for growth as a Project Manager -
- Expansion opportunities include:
- Field technician role
- Supervision, management
- Business administration
- Specialty area of skill
- What else should I know about this position or industry to be
successful Project Manager - Customer Service?
- Be passionate about helping small business clients.
- This is a growing market that is generally fast paced, yet
- Many opportunities to use and learn new technologies.
- Salary & Benefits
- Starting at $30,000 based on experience and skill.
- Company Background
- Formed in 2011, this client exclusively serves small business
in the Lincoln, NE area. The founder has over a decade of
experience in the telecom and has operated multiple small
- The climate and culture of this team is very mission and values
driven. Collaboration in the team is welcomed and expected to
provide exceptional service to our clients.PM21VISA Sponsorship:
NOPowered by JazzHRPI187807004
Keywords: Crown Global HR, Lincoln , Project Manager - Customer Service, Executive , Lincoln, Nebraska
Didn't find what you're looking for? Search again!