Broadband Training Manager
Company: Vyve Broadband
Location: Central City
Posted on: May 16, 2022
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Job Description:
Job Description Vyve Broadband, founded in 2012, is an
innovative company serving largely non-urban communities in eight
states, including Oklahoma, Texas, Arkansas, Kansas, Louisiana,
Tennessee, Georgia and Wyoming. A technology leader in the cable
and broadband sectors, Vyve Broadband offers an extensive range of
broadband, fiber connectivity, cable television and voice services
for commercial and residential customers. Vyve was formed as a
platform to provide the very best next-generation services and
features available, along with a sector-leading customer
experience. Residential services include high-speed Internet with
speeds up to 1 Gig, all-digital, high-definition video and fully
featured digital voice. Vyve Business Services include optical
Ethernet, PRI and hosted voice services and security and wide array
of technology solutions for the business community. JOB SUMMARY
Coordinate, travel to, and facilitate SCTE and other learning
curriculum and programs with a concentrated focus on Hybrid Fiber
Coax technologies. This includes Broadband Premise Installation,
Broadband Distribution Systems, Broadband Transport systems
including advanced Fiber Optic training, as well as advanced
Business Class Services Training and Safety Training. Training will
range from classroom to field to ride along one on one delivery.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support
all efforts to simplify and enhance the customer experience
Facilitates learning through a variety of delivery methods to
develop participants' skill sets. This includes, Classroom
Instruction, Team Meeting Trainings, Conference Calls, Net Meeting
Training, Train the Trainer sessions, On-line Learning, Hands-on
Labs and Peer to Peer Coaching. Supervises employees during
training. This includes, role modeling the core competences, skills
and behaviors of a company leader, tracking attendance, addressing
inappropriate behavior and documenting performance, both strengths
and development needs. Performs all administrative duties
associated with conducting training. This includes, conducting all
pre-training prep work, administering learning schedules and
calendars, maintaining participant records (e.g., test scores,
evaluations and attendance), performing all required prerequisite
requirements and post-training duties. Exhibits a commitment to
Continuous Learning. This includes, pursuing development activities
and opportunities to obtain additional expertise and strengthen
core skills, building and improving job-related knowledge and
leadership skills; seeking feedback from others and maintaining
focus to continue the learning cycle. Evaluates learning, up to and
including behavior change/performance improvement on the job;
provides feedback to learners and their managers; Follows up with
leadership team to ensure the learning translates to performance.
Acts as a Subject Matter Expert (SME) in Fiber to assist the
Curriculum Development team with revisions to existing courseware.
This will ensure that market business strategies, desired
competencies, changes in job realities and professional development
needs of client group are reflected in the training content.
Participates in task forces, committees and/or team meetings.
Manages projects to drive and execute project plans of key business
initiatives. Ability to execute the plan & help manage the tasks,
deadlines and ongoing communication of the project. Assists with
essential administrative duties and functions. Demonstrates the
core competencies and expected behaviors expected of the Trainer
position. Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS Education Bachelor---s Degree or equivalent
combination of training and/or work experience Related Work
Experience Four years Training delivery work experience at
professional level or equivalent Three years or equivalent of
Hybrid Fiber Coax and Fiber Optics experience Two years supervisory
or management experience preferred Certifications And Licenses
Successful completion of System Tech Sr. written and practical
assessments achieving a 90% or greater score or one of the
following NCTI required courses to Sr. Master Technician SCTE
Broadband Transport Specialist and/or Business Class Services
Specialist level. Working Conditions Lifting and transporting
training equipment and setting up classrooms On feet up to eight
(8) hours/day in training Meets same physical requirements as
target audience Exposure to moderate noise levels Must be able to
travel out of town as required approximately 60 to 80% of time
depending on the location WE PROUDLY OFFER: A friendly and fun work
environment Communication and training Great benefits package A
culture that encourages growth Vyve Broadband is an equal
opportunity employer and does not unlawfully discriminate against
employees or applicants for employment on the basis of an
individual---s race, color, religion, creed, sex, national origin,
age, handicap, disability, marital status, veteran status, reserve
or National Guard status, or any other status protected by
applicable law. Powered by JazzHR tXY8UMIJRi
Keywords: Vyve Broadband, Lincoln , Broadband Training Manager, Executive , Central City, Nebraska
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