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Service Engineer

Company: Teledyne Scientific & Imaging
Location: Lincoln
Posted on: January 14, 2019

Job Description:

Company Overview Teledyne ISCO is a leading manufacturer of a wide range of innovative products designed to increase productivity while improving the quality of life on our planet. Our standard and customized products are used across multiple sectors including: water and wastewater, pharmaceutical, academia, oil exploration, and reactant feed. Position Summary and Responsibilities Purpose Statement: Represents the company to customers by providing diagnostic aid, safe repair and installation assistance of company products. Results Expected: Provides technical direction and diagnostic assistance to customers and technicians on resolving complex application difficulties and unusual instrument failures by communicating with them via telephone of up to 20% of their time.Analyzes, troubleshoots and repairs, technical problems of broad product line where an understanding of total instrument use is required by repairing instruments returned to the factory for service as well as traveling, up to 50% of the time, to remote sites to facilitate the installation, provide system training and repair at the site of installation.Provides service training to Isco service individuals, customers domestic representatives and export dealers by conducting service seminars.Performs alpha testing (in-house testing) of new software revisions prior to beta testing or final release.Expedites repair of instruments by preparing diagnostic quotation or estimates.Communicates with export service individuals by assisting them in solving their instrument and application difficulties.Comply with engineering change requests by installing modifications on instrumentation returned for repair.Initiates requests for necessary supplies and support materials by providing this information to the Service Manager.Assists in achieving the company goals by performing other duties as assigned.Qualifications Equipment Operated: Oscilloscope Voltmeter Personal Computer Job Specifications: Demonstrated ability to test, troubleshoot and repair electronic instrumentation usually acquired with the Associates Degree in Electronics Technology and three or more years in a similar position. Requires excellent oral and written communication skills to communicate effectively with customers and associates on a professional level, exercising tact and discretion. Physical and/or Mental Demands: Requires frequent fingering, grasping, feeling talking, hearing and repetitive motions. Requires occasional stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling and lifting. Work is heavy with lifting of instruments that weigh up to 45 pounds. Worker is subject to inside environmental conditions and exposed to some hazards such as high voltage, ultraviolet light and corrosive chemicals. Work Requires constant visual ability. Requires the mental ability to synthesize, coordinate and compile the measurements and observations made while logically troubleshooting digital and analog electronic circuitry. Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. If you need assistance or an accommodation while seeking employment, please email or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

Keywords: Teledyne Scientific & Imaging, Lincoln , Service Engineer, Engineering , Lincoln, Nebraska

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