Sr Product Support Engineer
Company: Sierra Nevada Corporation
Location: Omaha
Posted on: April 6, 2026
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Job Description:
If you have an affinity for complex technical systems, excellent
communication and product troubleshooting skills, and enjoy working
collaboratively, we may have the perfect role for you! As a Sr
Product Support Engineer, you will be using your skills and
hands-on expertise to provide technical support and troubleshooting
for our product and system prototypes. You'll be responsible for
assessing our customer needs and determining the most appropriate
technical solution for concept and prototype products and systems.
You're technical responsibilities include product installation,
testing, error/defect detection and correction, and coordinating
the appropriate corrective action with engineers and operators. The
Mission Solutions and Technologies (MST) business area provides
affordable, turn-key command/control, communications, integrated
ISR, force protection and security solutions worldwide. The MST
team has a long legacy of supporting the Department of Defense,
Department of Homeland Security, commercial and international
customers with years of experience in platform operations,
engineering and full lifecycle management across domains – air,
land, sea, space and cyber. Qualifications You Must Have: High
school diploma or GED equivalent. 10 years of experience in a
technical support or engineering role. Higher level relevant degree
may substitute for experience. Expert-level troubleshooting and
diagnostic skills. Extensive experience with product installation
and testing processes. Progressive hands-on experience with
wireless networks, tactical communications and personal computers.
Communication and customer interface skills. Comprehensive
understanding of system level maintenance of networks and
communications systems. An active Top Secret with SCI eligibility
U.S. Security Clearance is required Qualifications We Prefer:
Master’s degree in Engineering or a related field. Extensive
experience with advanced prototype or concept product development.
Comprehensive knowledge of Aerospace and Defense industry standards
and practices. Relevant technical certifications [e.g., Six Sigma,
Project Management Professional (PMP)]. Working knowledge of
operating military units and logistics. Familiarity with the
network and integration of traditional communications systems and
sensors. Ability to read schematics, use service manuals, follow
test procedures, and use logical trouble shooting techniques.
Experience with Radio Frequency (RF), vehicle installation and
maintenance procedures. Background in the Aerospace and Defense
Industry, Government, or US Military. Leadership experience in the
military or civilian organization. At Sierra Nevada Corporation
(SNC) we deliver customer-focused technology and best-of-breed
integrations in the aerospace and defense sectors. SNC has been
honored as one of the most innovative U.S. companies in space, a
Tier One Superior Supplier for the U.S. Air Force, and as one of
America’s fastest-growing companies. Learn more about SNC This
posting will be open for application for a minimum of 5 days and
may be extended based on business needs. SNC offers annual
incentive pay based upon performance that is commensurate with the
level of the position. SNC offers a generous benefit package,
including medical, dental, and vision plans, 401(k) with 150% match
up to 6%, life insurance, 3 weeks paid time off, tuition
reimbursement, and more . IMPORTANT NOTICE: This position requires
current/active Top Secret with SCI eligibility U.S. Security
Clearance. U.S. Citizenship status is required as this position
needs an active U.S. Security Clearance for employment. Non-U.S.
Citizens may not be eligible to obtain a security clearance. The
Department of Defense Consolidated Adjudications Facility (DoD
CAF), a federal government agency, handles the adjudicative aspects
of the security clearance eligibility process for industry
applicants. Adjudicative factors which affect the outcome of the
eligibility determination include, but are not limited to,
allegiance to the U.S., foreign influence, foreign preference,
criminal conduct, security violations and illegal drug use. Learn
more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed
to moving the American Dream forward. We’re known and respected for
our mission and execution focus, agility, and disruptive and rapid
innovation. We provide leading edge technologies and transformative
solutions that support our nation’s most critical security needs.
If you are mission-focused, thrive in collaborative environments,
and want to make our country stronger with state-of-the-art
technologies that safeguard freedom, join our team! SNC is an Equal
Opportunity Employer committed to an environment free of
discrimination. Employment decisions are made based on merit
without regard to race, color, age, religion, sex, national origin,
disability, status as a protected veteran or other characteristics
protected by law.
Keywords: Sierra Nevada Corporation, Lincoln , Sr Product Support Engineer, Engineering , Omaha, Nebraska
