Remote Tier 2 Windows and Active Directory Customer Support Engineer

Company: VirtualVocations
Location: Lincoln
Posted on: January 27, 2023

Job Description:

A computer software company is seeking a Remote Tier 2 Windows and Active Directory Customer Support Engineer.

Individual must be able to fulfill the following responsibilities:
Provide technical support and issue resolution to our customers
Reproduce issues in-house and respond to customers in a timely manner
Create and implement processes that help Support meet key objectives
Required Skills:

Minimum of 4 years experience in a technical, customer-facing position
In-depth knowledge of the Active Directory platform
In-depth knowledge of the Windows platform
Understanding or exposure to Networking & Authentication (RADIUS), Single Sign-on, or similar

Keywords: VirtualVocations, Lincoln , Remote Tier 2 Windows and Active Directory Customer Support Engineer, Engineering , Lincoln, Nebraska

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