the smart solution for Lincoln jobs

Front Office Supervisor

Company: TMI Hospitality
Location: Lincoln
Posted on: January 11, 2019

Job Description:

DescriptionJOB SUMMARY The Front Desk Supervisor coordinates the front office activities of the hotel and provides support to the General Manager. JOB DUTIES & RESPONSIBILITIES* Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes.* Directly supervises or assists in the supervisory function of 1-5 front desk employees in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.* Provides training to front office staff as directed by Management.* Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies and established operating procedures.* Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing.* Performs functions of Guest Service Agent as scheduled by Management.* Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards.* Corresponds with group and travel agents to answer special requests for rooms and rates.* Assists with sales and marketing efforts as directed.* Answers inquires pertaining to hotel policies and services.* Performs functions of the General Manager in their absence.* Assists General Manager in conducting staff meetings.* Other duties as assigned. RequirementsEDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION* One-year certificate from college or technical school and six months to one year related experience; or equivalent combination of education and experience. KNOWLEDGE, SKILLS, & ABILITIES* Requires the ability to read, write, and speak the English language.* Strong supervisory skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems; appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.* Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.* Ability to manage difficult guest situations; responds promptly to guest needs, solicits guest feedback to improve service, responds to requests for service and assistance and meets commitments.* Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.* Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures.* Knowledge of safety management principles; federal and state OSHA regulations.* Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.* The ability to foster commitment, team spirit and trust.

Keywords: TMI Hospitality, Lincoln , Front Office Supervisor, Administration, Clerical , Lincoln, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Data Entry Specialist - (Telecommute)
Description: Mommy Jobs Online is now recruiting Data Entry Specialists to work remotely. This is a great opportunity for the right person to work part or full-time to earn income. If you have clerical or administrative (more...)
Company: Mommy Jobs Online
Location: Omaha
Posted on: 01/23/2019

Administrative Openings
Description: Administrative Vacancies
Company: Nebraska Association of School Boards
Location: Lincoln
Posted on: 01/23/2019

AVON Sales Representative / Sales Leader - Work from Home, Earn 40% Commission on all Sales
Description: Build your own AVON Business from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Lincoln
Posted on: 01/24/2019

Administrative Specialist Part Time
Description: Administrative Specialist - Part Time Are you looking for a 4 day work
Company: Farmers National Company
Location: Omaha
Posted on: 01/23/2019

Home Office - FT/PT Positions
Description: Are you seeking a flexible home based position from home Our family oriented Health company is seeking goal driven
Company: FAHT
Location: Omaha
Posted on: 01/23/2019

Data Entry Clerk - Omaha Gbl Sls&Ctmr Care Campus (190006WL)
Description: Heres To Your Journey with Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career (more...)
Company: Marriott International, Inc.
Location: Omaha
Posted on: 01/21/2019

Customer Service- Internet/phone required for home office
Description: Nation's Premiere Health Programs Company is looking for leaders.
Company: WMS services
Location: Lincoln
Posted on: 01/23/2019

Healthcare Specialist Home Office
Description: Healthcare Benefits company expanding and we are currently interviewing people to fill PT and FT healthcare benefit positions. As a Benefit Consultant, you can help people save money on their healthcare
Company: TQS
Location: Omaha
Posted on: 01/21/2019

Claims Administrative Assistant
Description: Claims Administrative Assistant Position reports to the Omaha, NE Office Join our hardworking, collaborative team where your contributions will be celebrated and valued. Why Stillwater We're a national (more...)
Company: Stillwater Insurance
Location: Omaha
Posted on: 01/21/2019

Healthcare - home office/telecommute
Description: This is a strong company that has been in business 25 yrs. We are leading the way in Consumer Driven
Company: AmeriplanUSA
Location: Council Bluffs
Posted on: 01/23/2019

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Lincoln RSS job feeds