Customer Service Representative - Grand Island, NE
Company: Credit Management Services
Location: Grand Island
Posted on: April 2, 2026
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Job Description:
Job Summary: Hey there! Credit Management Services, Inc. is on
the lookout for an enthusiastic Customer Service Representative to
join our awesome team in Grand Island, NE. Your role will involve
reaching out to consumers, gathering account details, and arranging
payment plans. Your top-notch customer service skills will come
into play as you engage with consumers over the phone, verifying
their details, and asking for payments. This position is based in
Grand Island and runs from Monday to Friday, 8:00 am to 4:30 pm.
Compensation and Benefits: - Score a competitive salary of up to
$18 per hour along with commissions, all based on your experience.
- Get ready for quarterly reviews in the first year, which could
bump your annual earnings by up to $2000. - Enjoy a comprehensive
benefits package, including $50,000 in paid life insurance. - Take
part in our 401K program with matching benefits. - Seize the
opportunity to be recognized for your hard work, with incentives,
and ongoing training and development chances. Qualifications: We're
looking for someone with: - A high school diploma or equivalent. -
Previous experience in customer service. - A background in call
center operations and office work is a plus. Responsibilities: As
our Customer Service Representative in Grand Island, you'll be
tasked with: - Delivering exceptional service over the phone. -
Reaching out with scripted openings and suggesting payment methods
for overdue accounts. - Keeping customer records up-to-date,
tracking call outcomes, and taking necessary notes. - Tackling
other assigned duties with accuracy and attention to detail.
Communication/Teamwork Skills: Strong communication skills and the
ability to collaborate effectively within a team are key to
excelling in this role. Technology Skills: Being tech-savvy,
especially with Microsoft Outlook and phone systems, will give you
an edge in this position. Work Environment: You'll be working in a
comfy, climate-controlled office environment, mostly stationed at a
desk handling calls, typing, and using computer resources to get
your tasks done efficiently and accurately. Come be a part of our
team at Credit Management Services, Inc., where we're an equal
opportunity employer dedicated to fostering a professional and
respectful workplace for all.
Keywords: Credit Management Services, Lincoln , Customer Service Representative - Grand Island, NE, Administration, Clerical , Grand Island, Nebraska
