Donation Coordinator
Company: Live On Nebraska
Location: Omaha
Posted on: March 19, 2026
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Job Description:
Job Description Join our mission and help give the most precious
gift of allLIFE! Imagine starting each day knowing you play a part
in saving and enhancing lives. At Live On Nebraska, every day is an
opportunity to make a difference in the lives of donor families and
individuals waiting for a transplant. Remote opportunities only
available in Florida, Missouri, Kansas, Nebraska, Utah, Virginia,
Ohio, Iowa, or Wisconsin. We are seeking a dedicated individual who
enjoys working in a fast-paced environment to join our
Communication Services team as a Donation Coordinator. This
position is responsible for receiving and prioritizing death
referral calls, determining medical eligibility and contacting
their next of kin to offer tissue and eye donation. This role plays
a vital part in our mission of saving lives! Do you have a strong
medical background with the ability to effectively communicate? Do
you have a passion for helping others and a drive to help educate
and facilitate donation? If so, we want to meet you! Job
Responsibilities • Calls next of kin to gain approval for tissue
and eye donation. • Gathers and assess patient medical records and
medical social history to determine tissue donation suitability. •
Completes donor electronic record (DRE) with next of kin to prepare
for donation. • Collaborates with coroners, funeral homes,
hospitals, and other internal departments. • Maintain accurate and
up-to-date records of all calls, responses, and actions taken. •
Stay calm and composed under high-pressure situations, ensuring
quick and accurate decision-making. • Use empathy and active
listening to understand individual needs and build rapport.
Environment • Consistently on the phone, instant messaging, and
computer • 12-hour shift (7 pm – 7 am) • Provide support and
approach for donation to grieving families Experience • Previous
healthcare field experience as EMT, Paramedic, LPN, or RN, is
preferred. • Call Center background is helpful. • Familiarity with
EMR (electronic medical records) is preferred. • Fundamental
understanding of disease processes and medical terminology. •
Strong communication skills, both oral and written. • Ability to
multitask and prioritize in a fast-paced, high-stress environment.
• Excellent interpersonal skills and the ability to remain calm and
focused while working with grieving families. • Strong
problem-solving abilities and attention to detail. • Proficiency
with Microsoft Office Suite
Keywords: Live On Nebraska, Lincoln , Donation Coordinator, Administration, Clerical , Omaha, Nebraska
