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Software Support Specialist/Tax Return Coordinator

Company: Dana F. Cole & Company, LLP
Location: Lincoln
Posted on: August 13, 2019

Job Description:

Software Support Specialist/Tax Return CoordinatorLocation: Lincoln, NEStatus: Full Time This position will perform a variety of business software and IT support activities. The Software Support Specialist will monitor software licenses and install programs and do the updates. Be in charge of the backup and restore processes, provide technical support expertise, and training of staff on software programs used in our firm. Experience with Remote Desktop Services (RDS) would be a plus. Knowledge of software applications including Microsoft and Intuit products is necessary. Job responsibilities will include being the firms' Tax Return Coordinator. You will be in charge of the processing of all completed tax returns including printing organizers, printing returns and submitting electronic forms to the IRS, etc. To be successful in this position you will need to be very organized and have excellent communication skills. Job Responsibilities: Provide friendly and timely technical support to clients and internal DFC staff. Train end users on the approved use of software systems. Install scheduled updates and maintenance on all software applications.Organization a MUST to be in charge of the submission of the firms' tax returns.Standard problem solving to identify and troubleshoot questions and issues effectively and efficiently. Job Requirements: Associate degree in Computer Support or equivalent experience. Previous help desk and software technician experience. Ability to communicate technical information to nontechnical personnel. Must possess excellent verbal and written communication skills. Aptitude to learn and support new systems and applications. Must have experience in Windows OS. Experience:Help Desk: 3 years (Preferred) Software Support: 2 years (Preferred) Opportunity. Challenge. Enjoyment. Teamwork. It's all here. About UsWe are a Certified Public Accounting firm born in Lincoln, raised in Lincoln, and we enjoy continuing to serve Lincoln and the greater MidwestWith 100+ years under our belt, we are a stable firm with offices in Nebraska, Kansas, Michigan, Minnesota, Missouri and WyomingWe are a bigger firm with a small firm personality, which means we can meet all our client's financial needs, but we know their names when they callWe believe our greatest asset is our employees so we hire and develop individuals who share our goals of client satisfaction and quality work What You Are Looking ForWork with a great team of individuals in all departmentsSupportive learning environment that cares about your goalsNumerous opportunities for professional growth and career developmentBe challenged to learn and 'bring-it' every day Benefits (Just to Name a Few)Competitive salaryVariety of insurance options, including medical401(k) and section 125 planPaid vacation, holidays, and sick leave

Keywords: Dana F. Cole & Company, LLP, Lincoln , Software Support Specialist/Tax Return Coordinator, Accounting, Auditing , Lincoln, Nebraska

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